(4.7 / 5)2022+ Ratings

Beyond Retro Reviews

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Overall Rating

4.7
14 Reviews
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About Beyond Retro

Beyond Retro is an online platform that provides users with access to sales of vintage and new items. They offer a wide range of products from 90's sportswear, classic Levi's and Wrangler jeans to 70's fashion for men and women including maxi dresses, vintage Nike sweatshirts, and bright 80's knitwear. They also have a collection of original leather bags, cult trainers, and vintage boots. The site is updated with new items on a daily basis.

In terms of services, Beyond Retro offers an easy and secure online shopping experience. Customers need to create an account to shop, which offers benefits like storing multiple shipping addresses for fast ordering and viewing order history. They also have a customer care team that can be reached via email for any queries or issues. Unfortunately, it isn't possible for customers to amend items within their order once it has been placed and paid for due to their fully automated system. However, under UK Distance Selling regulations, customers have the right to cancel their order contract within 14 working days of receiving their order.

Beyond Retro also has a physical presence with stores in the United Kingdom and Sweden, and they have a head office in Finland. For business and partnership opportunities, they can be contacted at their respective head offices. They also have a Careers Page for those interested in job opportunities with them.

Beyond Retro Pros & Cons

Pros of beyondretro.com:

  • Large Selection: Offers a huge selection of handpicked vintage items, saving the best from landfill to promote sustainable fashion.
  • Trend-Focused: The buying team takes trends seriously, scouring fashion runways, global street style, and edgy editorial to determine what’s next in fashion.
  • Community-Driven: The Beyond Retro community is the heart and soul of the brand, embodying the spirit and values through their love of vintage clothing.
  • Sustainability: Part of a family of businesses working together to change the fashion landscape to be more circular.
  • Global Presence: The largest vintage retailer in the UK, Sweden, and Finland, with worldwide shipping and free UK shipping over a certain amount.
  • Student Discounts and Garage Sales: Offers student discounts and holds garage sales, which can provide additional savings.
  • Efficient and Responsive Customer Service: Praised for its outstanding service and efficient customer service.

Cons of beyondretro.com:

  • Confusing Pricing: Some customers have mentioned finding the pricing and labeling to be confusing, with instances of items being priced differently at checkout.
  • Returns Policy: Only offers store credit instead of refunds, which can be a drawback for some customers.
  • Mixed Reviews: The company has received mixed reviews, with some customers expressing dissatisfaction with their experiences.

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Beyond Retro Customer Reviews (14)

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Grace Wylie
Grace Wylie
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Aug 10, 2023
Aimee Lawson
Aimee Lawson
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Aug 9, 2023
Dieter Biermann
Dieter Biermann
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Aug 9, 2023
Donald Moffit
Donald Moffit
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Aug 9, 2023
Raquel Griffin
Raquel Griffin
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Aug 8, 2023
Annette Bedell
Annette Bedell
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Aug 8, 2023
Tilly Singh
Tilly Singh
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Aug 6, 2023
France Lavoie
France Lavoie
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Aug 6, 2023
Eric Royster
Eric Royster
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Aug 6, 2023
Flordelis Chandonnet
Flordelis Chandonnet
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Aug 5, 2023

Beyond Retro Customer’s Q&A

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Beyond Retro Features and Benefits

Beyondretro.com is a popular online vintage retailer with several key features and benefits:

  • Large Selection: The site offers a huge selection of handpicked vintage items, saving the best from landfill to offer sustainable fashion that's fun, feel-good, and uniquely yours.
  • Data-Driven: The site uses specially developed software to track the crucial fashion stats of each unique item that arrives at their East London HQ.
  • Trend-Focused: The buying team takes trends seriously, scouring fashion runways, global street style, and edgy editorial to determine what’s next in fashion.
  • Community-Driven: The Beyond Retro community is the heart and soul of the brand. They embody the spirit and values through their love of vintage clothing.
  • Sustainability: As part of a family of businesses that all work together to help change the fashion landscape to be more circular.
  • Global Presence: As the largest vintage retailer in the UK, Sweden, and most recently, Finland.

These features and benefits make beyondretro.com a go-to destination for on-trend fashion without the hefty carbon footprint.

Beyond Retro Pricing

Beyond Retro's pricing can vary greatly depending on the item, its condition, and its rarity. Some customers have found great items at good prices, while others have experienced confusion with pricing and labeling. For example, a shirt might be labeled at £15, but the customer is charged £30 at checkout. Beyond Retro also offers student discounts and garage sales to provide additional savings. However, the store only offers store credit instead of refunds under their returns policy.

About beyondretro.com Payment Method?

Beyond Retro accepts several payment methods for online purchases. These include Visa Debit, Visa Credit, MasterCard, Paypal, Apple Pay, Google Pay, and Amazon Pay. Please note that all credit and debit card holders are subject to validation and authorisation by both Beyond Retro and the card issuer to maintain security and prevent fraud. If you paid partly by gift voucher, the gift voucher will be credited first, with any remaining balance being credited to the other method of payment used.

Beyond Retro FAQs

FAQ

Beyond Retro Alternatives

Here are the top 10 alternatives to beyondretro.com:

  1. rokit.co.uk: Offers a collection of vintage and designer clothing. Shop vintage Levi's, Carhartt, Nike and Burberry.
  2. marketplace.asos.com: Discover ASOS Marketplace. Shop new labels, independent brands & vintage from around the world.
  3. thrifted.com: Shop vintage clothing & retro style - 1000s of rare vintage clothing items available.
  4. myvintage.uk: Be unique with sustainable vintage clothing from My Vintage! From original vintage dresses to mod and boho clothing and vintage style to retro clothing.
  5. ragstock.com: Thousands of new and vintage apparel items with more added daily.
  6. Domno Vintage: Offers a cherished collection of vintage gems found in charity shops.
  7. Cow Vintage: A sustainable UK vintage retailer that offers ethically sourced clothing and accessories at affordable prices.
  8. Payday Vintage: A top European vintage store, offering hand-picked clothing from iconic brands.
  9. Dead Stock: Offers a unique collection of vintage clothing inspired by thrift shop visits.
  10. Musinsa: A multi-brand streetwear store from Korea where you can discover the hottest urban and vintage styles.

These sites offer a wide range of vintage and designer clothing, similar to beyondretro.com. They are known for their unique collections, sustainable practices, and affordable prices.

FAQ

How To Open A Beyond Retro Account?

To open an account on beyondretro.com, follow these steps:

  1. Visit the website.
  2. At the Checkout, there will be an option to Login In or Register.
  3. New customers need to fill out their email address and password during the checkout process to create an account.
  4. Follow the checkout steps. All personal details are kept confidential and are not shared with anyone.

After registering, benefits include:

  • Only having to complete name and address details once.
  • Being able to store as many shipping addresses as wished for fast ordering.
  • Being able to view order history.
  • Setting up a wish list that can then be emailed to friends and family.

To change details on the Beyond Retro account, log into My Account anytime to change the password, usual delivery address, and phone numbers. If the email related to the account needs to be changed, contact the customer care team. Keep in mind that once an order is finalised, it is not possible to make any changes to the address selected for that delivery.

FAQ

What is the return policy of Beyond Retro?

The return policy of Beyond Retro is customer-friendly. You have fourteen calendar days to cancel the contract for your order with them and they will issue you with a full refund for the items you have purchased and the cost of standard delivery if you've paid for shipping. The fourteen calendar days start from the day after you receive your order. If you're returning your whole order and you've paid for delivery, they'll refund the cost of Standard Delivery to your country even if you've used one of their quicker delivery options. They need written confirmation of cancellation from you, so you'll need to get in touch using any of their available contact options to let them know you'd like to cancel your order under the Consumer Contracts Regulations 2013. The items you return must be unworn and in their original condition and will be inspected once they have received them. Returns to them need to have the original tags still on them. However, it is your responsibility to ensure that the returned items are packaged well enough that they won't be damaged on the way back to them. In the unlikely event that an item is returned to them in an unsuitable condition, they may have to send it back to you. In this case, they will not refund you. If they do not receive the cancelled order back, they may arrange to have it collected at your cost. If you want to cancel your contract with them, please contact their Customer Care team via email at customercare@beyondretro.com quoting your order number and they will be happy to help you. In this case, they will issue you with a full refund. Sending your items back to Beyond Retro using Yodel is free..

FAQ

About beyondretro.com Prices and Cost?

Beyond Retro is a vintage clothing store that offers a variety of items. The prices can vary greatly depending on the item, its condition, and its rarity. Some customers have mentioned finding great stuff at good prices. They also run student discounts sometimes, and garage sales, which could offer additional savings. However, there have been instances where customers found the pricing and labeling to be confusing. For example, one customer mentioned a shirt that looked like it was priced at £15 on the label, but they were charged £30 at the checkout. It's important to note that the store has a returns policy where they only offer store credit instead of refunds. Please note that this information is based on customer reviews and experiences, and actual prices and policies may vary.

FAQ

What is the address of Beyond Retro?

The address of Beyond Retro is 19-21 Argyll Street, London W1F 7TR. They are open from 10:00 - 20:00 from Monday to Saturday, and from 12:00 - 18:00 on Sunday. You can contact them at this phone number: 020 7729 9001. Beyond Retro's Soho store is a staple in Central London's vintage clothing shopping scene, located only moments away from the shopping meccas of Carnaby Street and Oxford Street. They offer a wide range of handpicked vintage clothes and shoes.

FAQ

About beyondretro.com Popular Products and Services?

Beyond Retro is a popular online store known for its vintage clothing. They offer a wide range of products, including clothes and accessories. The store is praised for its outstanding service and amazing vintage selection. Customers have highlighted their efficient and responsive customer service. Beyond Retro also offers student discounts and holds garage sales, which are appreciated by customers. However, some customers have expressed dissatisfaction with their returns policy, stating that the store only offers store credit instead of refunds. The quality of products received high praise, with customers particularly liking their Christmas jumpers. Despite some negative experiences, many customers recommend Beyond Retro for its great stuff at good prices..

FAQ

What is the returns policy of Beyond Retro?

The returns policy of Beyond Retro is customer-friendly. If you need to return an online item, you have fourteen calendar days to cancel the contract for your order starting from the day after you receive your order. The items you return must be unworn and in their original condition. Returns to Beyond Retro need to have the original tags still on them. If the whole order is returned and you've paid for delivery, they will refund the cost of Standard Delivery to your country. If an item is returned in an unsuitable condition, they may have to send it back to you and in this case, they will not refund you. If they do not receive the cancelled order back, they may arrange to have it collected at your cost. Beyond Retro aims to process your return within 14 working days, once it has been received.

FAQ

What is Beyond Retro?

Beyond Retro is the largest vintage retailer in Europe, offering a wide range of vintage clothing and accessories for both men and women. They sell vintage clothing from every era of the 20th century. All of the product found in any Beyond Retro store started as a donation to a charity. The sale of these donations to recycling companies generates revenue for charities throughout the Western world. They offer everything from 90's sportswear, classic Levi's and Wrangler jeans to 70's fashion for men and women including maxi dresses, vintage Nike sweatshirts, and bright 80's knitwear. Plus a whole host of original leather bags, cult trainers, and vintage boots. They also showcase what's hot in trends, including lace, 90s denim, art prints, block colour and seasonal trends from Festival wear to Christmas jumpers. Everything you need for that perfect vintage wardrobe! Beyond Retro also offers worldwide shipping and free UK shipping over a certain amount. They are known for their commitment to sustainability and circular fashion..

FAQ

beyondretro.com Return Policy?

Beyond Retro's return policy allows customers to return items within 14 days if they are unhappy with them once they arrive. If you want to cancel your contract with them, you can contact their Customer Care team via email at customercare@beyondretro.com quoting your order number. In this case, they will issue you with a full refund. Please note you will need to return the entire order at your cost once you receive them. In all cases, the goods must be in their original packaging and unopened.

As for the shipping policy, unfortunately, there isn't enough information available to provide a detailed explanation. However, it is mentioned that customers are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, customers must provide and are responsible for all equipment necessary to access the Site.

Please note that these policies are subject to change and it's always a good idea to check the latest information on their official website.

FAQ

Can I sell my clothes to Beyond Retro?

Yes, Beyond Retro offers an Exchange programme where you can exchange items for store credit. However, the specific details about selling clothes directly to Beyond Retro are not explicitly mentioned. It's best to contact them directly for the most accurate information.

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